I WANT TO SCREAM!!!!

I need to vent, major VENT!!!! A little background information first...In the last 3-4 mail days I have received approximately 12 pieces of mail for a man who does not live here, never lived here, have no clue as to who he is. We have the same last name but that is the only similarity. I didn't think to much of one or two pieces of mail, but 12...I decided I needed to open some of these and see what was going on. Some felt like they had credit cards in them. Well they did. There was also a bill from a store with over $900 worth of merchandise charged on it in a 2 day period. All high end clothing. There were credit denials from credit cards, stores, etc. I started calling all these places to make sure my SS# was not linked to any of these. Thankfully it wasn't. But here is the reason I want and feel the need to VENT. YOU CAN NOT TALK TO A LIVE PERSON ANYMORE WITHOUT GOING THROUGH A 30 MINUTE OF PRESS THIS AND THAT. SOMETIMES NO MATTER HOW MANY TIMES YOU PRESS THROUGH THE MENU YOU STILL CAN'T TALK TO A LIVE PERSON AND THE CALL ENDS. WHAT IS WRONG WITH THIS WORLD THAT WE CAN'T GET TO SPEAK TO A LIVE PERSON. AND ONE WHO SPEAKS ENGLISH!!!!!!!! It was suggested I contact one of the major credit report companies and put an alert on my report for someone using my address. Well 30 min later I never did get to talk to anyone and got hung up on 3x. I pressed everything pertinent to what I wanted done, including pressing 0 and # in hopes the system would somehow put me through to a LIVE person. But to no avail. I even tried the websites that was suggested but trying to navigate around those is just as bad. Why does everything have to be so high tech. What are people afraid to actually speak to others? I got some good responses to some of the places I called and they were very thankful that I called and that I was an honest person and reported this. Shoot I have 5 credit cards right in front of me right now that all I have to do is call to activate them and I can have a ball if I was a dishonest person, which I am not. I am going to run them through the shredder so no one can use them. I don't know if this person whos name is on the cards is a victim also, or what exactly is going on. But come on people what can we do. I know everyone seems to think that automation is the way to go, and for the most part on any normal circumstance it is, BUT THERE ARE TIMES WHEN PRESSING 1,2, 3 OR 4 DOES NOT TAKE CARE OF WHAT YOU NEED DONE.

I don't have an answer to this problem, and I will continue to call each and every place I get a piece of mail from for this person. In hopes that I will get it taken care of and keep trying to get a live person. I know the economy is bad and I am sure that has a lot to do with what is happening with this and why I am getting so many things, but you could put some of these people to work actually ANSWERING THE PHONE. That alone would create a lot of jobs!!!!!!!!

Ok I feel a little better, Not completly but its better then yelling, screaming, stomping my feet and turning red.

Have a wonderful day and enjoy this weather.